We use account information and the business data you provide to run your analytics workspace. Uploaded files are stored privately. Some data, including sample cell values for AI column mapping, is processed by our service providers.
01Who handles your information
DataTatva (datatatva.com) is operated by Kollipara Venkata Pavan Kumar, an individual business operator in India. In these policies, “DataTatva”, “we”, “us” and “our” refer to this operator.
This policy covers our public website, account services, file uploads, reports and AI features. If you upload information about your customers, staff or other people, you are responsible for having the authority and notices needed to use that information with DataTatva.
02Information we collect
- Account details: name, email address, authentication details, profile information and business/workspace membership. If you use a supported third-party sign-in option, we receive the profile information made available by that provider.
- Your business content: uploaded CSV or Excel data, filenames, column names, inferred data types, sample values, dataset metadata, saved reports and calculated metrics.
- AI interactions: prompts, questions, responses and relevant conversation history.
- Service records: plan and usage information, authentication/security events, technical errors, and information you provide when contacting support. Hosting and authentication services may process IP addresses and device/browser information to deliver and secure the service.
- Payments, if enabled: order/reference identifiers, amount, currency, payment status and refund records. Payment providers handle payment credentials; DataTatva does not need your card PIN, CVV, UPI PIN or banking password.
03How we use information
We use this information to create and secure accounts, manage business access, process files, generate and save reports, provide AI assistance, enforce plan limits, investigate errors, handle support and billing enquiries, prevent misuse and meet applicable legal obligations.
We do not sell your personal information or uploaded business data. We do not use your uploaded files for advertising.
04Uploaded files and AI processing
Some calculations run in your browser using DuckDB. Uploaded original files are also stored in private Cloudflare R2 storage, while account information, dataset metadata, saved reports and AI conversations are stored through Supabase. Browser processing does not mean that files remain exclusively on your device.
Google Gemini is used for AI features. AI-assisted column mapping can send column names, inferred types and sample cell values to Google. Report explanations use calculated report metrics; report questions can include those metrics, your question and relevant conversation history.
Do not upload passwords, payment credentials, government identity documents or unnecessary sensitive personal information. Remove or anonymise personal data that is not needed for your analysis. Provider retention and data use depend on the service configuration. Under Google’s unpaid-service terms, submitted content and responses may be used to improve its products and reviewed by people. Do not submit personal, sensitive or confidential information to AI features using those services. See the Gemini API terms for the distinction between paid and unpaid processing.
06Retention, security and deletion
We retain account information and content while needed to provide your workspace and handle your requests. Some records may need to be kept longer for security, accounting, disputes or legal obligations. Provider backups and logs may persist according to their retention cycles after deletion from the active service.
We use authenticated access, workspace permissions and private file storage to restrict access. No online service can guarantee absolute security. Keep your credentials private and tell us promptly if you suspect unauthorised access.
Where your role permits, you can remove saved reports and datasets in the workspace. A dataset referenced by a saved report cannot be removed until those reports are deleted. Account closure and other deletion requests can be made through our contact details below; we verify your identity and authority before acting.
07Your choices and privacy requests
You can ask for access to, correction of or deletion of your personal information, raise a concern about its use, or withdraw a consent you previously gave, where applicable. Contact us using the details below. We will explain any verification needed, the action taken, or any lawful reason we cannot fulfil a request. Withdrawing information needed to run an account may mean we cannot continue providing that part of the service.
Browser storage controls are explained in our Cookie policy. DataTatva is intended for adults aged 18 or older. If you believe a child has supplied personal information, please contact us for investigation and removal where appropriate.
08Updates and contact
We update this policy when our services or information practices change. The date above identifies the current version. Material changes will be highlighted through an appropriate service notice.
Support & grievance contact
Kollipara Venkata Pavan Kumar
Individual business operator
For a written request, email us or write to the postal address above. Include your account email and a brief description of the issue.
We acknowledge customer complaints within 48 hours of receipt and aim to resolve them within one month. If more information is needed, we will explain the next steps. You may also use any consumer or legal remedy available to you.